Terms of Service

1. Scope of Services

These Terms of Service apply to your use of the G Collective website, Marketplace trading services, Oripa random collection experiences, member accounts, payments, shipping, storage, customer service, seller tools, and other features the platform offers. By registering, browsing, placing orders, paying, listing, participating in activities, or using platform services, you represent that you have read and agree to these Terms and related policies.

2. Definitions

TermDefinition
PlatformThe G Collective website, systems, member services, and related operating functions
MarketplaceServices through which users list, purchase, or sell trading cards, graded cards, collectible cards, and related collectibles
OripaRandom collection experience services centered on cards or collectibles, based on prices, rules, prizes, quantities, odds, and delivery methods disclosed on event pages
BuyerA user who purchases products on the platform, participates in Oripa, or obtains platform services
SellerA user or merchant who lists products on the platform, supplies goods, or fulfills shipping obligations
ProductTrading cards, graded cards, collectible cards, card accessories, Oripa prizes, or other collectibles approved by the platform
OrderA transaction, payment, or activity participation record created by a user through the platform

3. Registration and Account Security

  • Users must provide true, accurate, complete, and up-to-date information.
  • Users must not impersonate others, use false information, or obtain accounts by improper means.
  • Users must safeguard account credentials, verification codes, and device security.
  • If account takeover, abnormal login, or unauthorized transactions are discovered, notify the platform immediately.
  • For risk control, legal compliance, or incomplete data, the platform may require additional information or temporarily restrict certain features.

4. Buyer Obligations

ObligationDetails
Review products and event termsBefore paying, confirm product details, condition, price, shipping, Oripa rules, refund limits, and delivery methods
Pay on timeComplete payment within the period specified by the platform; overdue payment may result in order cancellation
Provide correct delivery informationProvide correct name, address, phone, customs, or real-name verification data as required
Reasonable inspectionInspect products within the required period after receipt and raise issues in time
Good faithNo malicious refusal of delivery, swapping, abuse of refunds, malicious chargebacks, off-platform dealing, or fraud

5. Seller Obligations

ObligationDetails
Truthful listingsDo not list counterfeit cards, infringing or prohibited goods, out-of-stock items, or false content
Full disclosureDisclose version, language, condition, defects, grading information, shipping origin, and return limits
Timely shippingShip per product pages and platform rules and provide trackable logistics information
Cooperate in disputesRespond within deadlines and provide photos, logistics, sourcing, or grading materials as requested
Platform fees and rulesDo not induce off-platform deals, circumvent platform fees, or collect payment privately

6. Prohibited Products and Conduct

Users must not list, purchase, sell, provide, exchange, or advertise illegal or infringing goods, tobacco or alcohol, drugs, medical devices, weapons or ammunition, pornographic or violent products, stolen goods, virtual assets, financial products, lottery or gambling-like products, counterfeit cards, pirated goods, items contrary to public order and good morals, or other goods the platform deems unsuitable for trading.

Users must not engage in fraud, money laundering, credit-card cash-out schemes, inducing off-platform trading, fake transactions, review manipulation, malicious bid withdrawal, malicious chargebacks, item swapping, selling counterfeit cards, brand impersonation, IP infringement, abuse of refund mechanisms, interference with platform systems, or fee circumvention.

7. Payments, Fund Holds, and Payouts

After successful buyer payment, the platform may temporarily hold transaction funds based on order status, logistics, buyer confirmation, dispute periods, seller risk, product type, refund requests, chargeback risk, cross-border requirements, legal rules, or payment-provider policies. Seller proceeds are disbursed only when payout conditions are met, through available channels per platform rules.

8. Oripa Terms

Before participating in Oripa, users must read event disclosures on price, prizes, quantities, odds, how results are revealed, delivery, and refund limits. If results have been generated or revealed per event rules, except as required by law, system errors, duplicate charges, failure to receive entitled content, or platform-attributable issues, cancellation or refunds are generally not available solely due to personal preference, unmet expectations, or market price changes.

9. Disputes and Evidence

If buyers and sellers dispute authenticity, condition, shipping, logistics, payment, refunds, Oripa results, delivery, or other transaction matters, the platform may require photos, videos, logistics records, chat logs, payment records, grading materials, or other necessary evidence, and will decide according to platform rules.

10. Account Restrictions and Termination

If a user violates laws, these Terms, seller rules, Oripa rules, prohibited-goods policies, or other platform rules, or engages in high-risk conduct, the platform may, depending on severity, delist products, restrict trading, delay payouts, suspend or terminate accounts, revoke seller status, hold disputed funds, refuse service, or report as required by law.

11. Limitation of Liability

The platform will use reasonable efforts to maintain stable services and transaction security but does not guarantee uninterrupted service, error-free operation, or dispute-free products. To the extent permitted by law, the platform is not liable beyond a reasonable scope for damages caused by user violations, third-party services, logistics delays, bank or payment processing, force majeure, legal changes, or other causes not attributable to the platform.

If you have questions about this page or our services, please visit our contact page to reach our team.

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